Winter Gardens Blackpool announces new partnership with EVENTIM

Winter Gardens Blackpool has launched a brand-new partnership with one of the world’s leading ticketing services providers, EVENTIM and their white-label ticketing solution, EVENTIM.Inhouse.

Hosting over 500 events annually, Winter Gardens Blackpool welcomes more than 1.2 million visitors to events, including the biggest touring theatre, festivals, concerts and world-renowned Dance Festivals. For the first time in over 15-years, the venue has launched a brand new ticketing operation and box office system with global leading providers EVENTIM.

Operating in 23 countries, EVENTIM is Europe’s largest ticketing and live entertainment company, selling over 250M+ tickets in 2019 alone through advanced technology and award-winning services. As a world leading provider, EVENTIM operates some of the largest venues and festivals across Europe.

"We are thrilled to announce the brand-new partnership with EVENTIM as it heralds an exciting new era for the venue, one which is set to vastly improve the customer experience with a huge number of exciting developments in the pipeline giving our guests more choice, control and benefits than ever before. As a venue, we handle millions of tickets and welcome guests from across the world. As our event programme has developed, becoming as strong as it is this forthcoming year, a new integrated ticketing system with an ambitious partner was essential to deliver a first-class experience to every individual interacting with Winter Gardens Blackpool. EVENTIM is exactly that, an ambitious global leader that understands our venue and our customers, and we are delighted to be working alongside them."

- Michael Williams

( Managing Director, Winter Gardens Blackpool )

Michael Williams Winter Gardens Blackpool

Winter Gardens Blackpool has been leading the resort’s recovery following Covid related restrictions and is set to host one of its busiest ever years with a jam-packed calendar of events including hit shows, Chicago, SIX The Musical, Jersey Boys and many more whilst annual events including Rebellion are set to expand becoming bigger than ever before with an outside Arena on the Tower Festival Headland.

"We're extremely honoured that our people and technology were seen as such a winning combination to deliver on the Winter Gardens' vision. Through the use of EVENTIM's advanced technology, EVENTIM.Inhouse, and award-winning services, we share their ambition, and excitement, to create new partnerships with their customers and promoters alike. We have no doubt that we'll deliver, and exceed, on both.".

- John Gibson & Martin Fitzgerald

( Managing Director(s) EVENTIM UK )

Event Ticketing Technology - EVENTIM UK & Winter Gardens Blackpool

Following Blackpool council’s acquisition of the venue in 2010, Winter Gardens Blackpool has gone from strength to strength, now boasting one of the most exciting live event programmes in the UK. Alongside significant investment which has seen the restoration of the public halls, Spanish Hall, Empress Ballroom and completion of the brand-new £30m Conference and Exhibition Centre officially opened by Prime Minster Boris Johnson in March 2022.

"The new system and partnership with EVENTIM offers an exciting new future for Winter Gardens Blackpool, which includes a much improved relationship with our guests, from exciting new membership and reward programmes, a greater range of experiences and an integrated journey from enquiry to standing ovation and beyond. Our teams have worked tirelessly with EVENTIM hand in hand to seamlessly launch the new system which has been a monumental undertaking but one which will revolutionise the relationship between venue and guests".

- Peter Evans

( Operations Director, Winter Gardens Blackpool )

Peter Evans Winter Gardens Blackpool

About Winter Gardens Blackpool

Winter Gardens Blackpool is at the forefront of Lancashire’s visitor economy welcoming over 1.3 million visitors annually from over 60 different nations to over 500 events held each year. A unique venue which welcomes the biggest shows, events attractions, and conferences. Situated in the heart of Blackpool, the modern-day Winter Gardens Blackpool complex, compromises 4.9 acres of connected event space, a modern metropolis of unique venues, stylish bars, restaurants, and cafes.


CTS EVENTIM is one of the leading international providers of ticketing services and live entertainment. Before the outbreak of the coronavirus pandemic, around 250 million tickets per annum were marketed using the Company’s systems – be it through physical box offices, online, or from mobile terminals. Its online portals operate under brands such as,,,, and The EVENTIM Group also includes many concert, tour, and festival promoter companies for events like Rock am Ring, Rock im Park, Hurricane, Southside, and Lucca Summer.

In addition, CTS EVENTIM operates some of Europe’s most renowned venues, for example the LANXESS Arena in Cologne, the K.B. Hallen in Copenhagen, the Waldbühne in Berlin, and the EVENTIM Apollo in London. CTS Eventim AG & Co. KGaA (ISIN DE 0005470306) has been listed on the stock exchange since 2000 and is currently a member of the MDAX segment. In 2021, against a backdrop of forced closures, cancellations, and restrictions on events as a result of the coronavirus pandemic, the Group generated revenue totalling €407.8 million in more than 20 countries. In 2019, the year before the outbreak of the pandemic, revenue was in excess of €1.4 billion.

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