Learn more about Us - EVENTIM UK. Providing unforgettable experiences.

Everything you need from a market leader

Operating in 23 countries, we are Europe’s largest ticketing and live entertainment company. Through our technology and award-winning services, we sold 250M+ tickets in 2019 alone, and operate some of the largest venues and festivals across Europe.

As one of the world’s leading providers of ticketing technology, whatever the scale of live events, EVENTIM can provide you with first-rate ticketing solutions, intelligent marketing and analytical tools, strategic partnerships, and outstanding services for events of all size.

As venue operators ourselves, our robust and reliable ticketing solutions have been paramount to our success. We invest continuously in our technology to meet the ever-increasing demands of our own business and of yours. So, with us, you’re in safe hands.

“I've been asked why CTS EVENTIM, over all these years, has been so well received by the capital market. The reason is simple: we've always placed a higher value on the good of our company than on the capital market's appraisal”

- Klaus-Peter Schulenberg

( Founder & CEO of CTS EVENTIM )

Our Global mission

As an international player in the ticketing and live entertainment industry, we make it our mission to meet and exceed our shareholders expectations. Here’s how we do it.

You can read more about our mission and our values here.

event ticketing software platform solutions

1. Customer Focus

We closely monitor the usability, performance, and availability of our technology, processes, and procedures to ensure were performing to the highest of standards.

EVENTIM.Inhouse Eventim ticketing Software

2. Product Performance and Safety

We ensure any data processed by us is safeguarded against loss and unauthorised access with private data centres and robust security in place.

3. Compliance Management & Human Rights

We regard compliance and respect for human rights as integral to effective, ethical corporate governance. As such, the Group operates a compliance-management system across all our operating countries.

4. Employee Matters

We offer employees a safe, productive, and inspiring working environment, providing them with the training, tools, and know-how to do their jobs effectively and learn new skills along the way.

5. Corporate Citizenship

We act through our affiliates and subsidiaries, offering a range of provisions from direct commercial funding to sponsorship and product donations.

6. Climate Change & The Environment

We take effective measures to ensure we work responsibly and promote green initiatives through our own events and festivals, as well as our working environments worldwide.

Meet the team

With over 150+ years of industry experience combined, our dedicated and experienced team will support you every step of the way. Get to know more about our key team.

John Gibson

Managing Director

With a strong focus on strategy, John works alongside Martin, driving us forward, ensuring we deliver to our customers; whilst safeguarding the success of our UK growth and sustainability.

Martin Fitzgerald

Managing Director

Working alongside John, Martin shapes our priorities, sharpens our focus and ensures we offer the best solution to clients and customers in a uniquely competitive marketplace.

Maddy Dart

Director of Operations

Maddy leads our dedicated operations teams, covering Client Support, Ticket Dispatch and Customer Service to ensure we are delivering first-rate service to all our clients and customers.

Russell Durrant

Finance Director

Russell is responsible for leading and implementing our financial activities, reporting on revenue, budgeting, managing risk, implementing policies, and improving our financial processes.

Bill Foster

Product Manager - EVENTIM.Inhouse

Bill provides full end to end onboarding for new clients and offers continual support on how our EVENTIM.Inhouse product can better serve organisations and their ticketing strategies.

Billie Burrows

Customer Services Manager

Billie leads a team of passionate and dedicated customer services agents ensuring we offer nothing but fan-first-thinking, problem solving and quality service to all our customers.

Michael Lyle

Senior Client Account Manager

With a focus on client success, Michael manages some of our larger client accounts, offering technical support and consultation to clients, whilst supporting the Account Management team.

Simona Wells

Finance and Office Manager

Supporting the reconciliation of events, client payments, settlement queries, etc., Simona also manages our office on a day to day basis; to include HR, administration, payroll, logistics and equipment.

Want to know more?

About us

Everything you need from a market leader

Our Global mission

Meet the team